Davis Technology Acceptance Model (DTAM) laid the foundation for many technology acceptance models, but it is time for a new direction. DTAM developed over 30 years ago, and now an update to the DTAM must anticipate the new cyber realities and social context that influence technology acceptance in the 21st century. Daily security breaches that threaten to expose private information, and NSA domestic spying revelations stirred public demand for stronger privacy protection. Technology acceptance models in the past were studied primarily from a quantitative research design; this study is a qualitative study based on the Delphi technique. The integration of biometrics is not new, but educating people about new ways to integrate biometrics into comprehensive commercial security systems is rarely considered. In this study, I address both the social and technical implications of updating DTAM with biometric constructs which few studies to date have accomplished. The outcome of this study is an update to DTAM called ,The Practitioners Biometric Assessment Model (PBAM) which is designed for people and organizations who may want to consider biometrics to enhance their security systems.
|Subjects||Management; Information technology; Organizational behavior|
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