The followers' journey: A phenomenological study of Greenleaf's proposed follower outcomes of servant leadership

by Hood, Julia P., Ph.D., CAPELLA UNIVERSITY, 2015, 219 pages; 3730025


The phenomenological study examined the experiences of follower growth while working with a servant leader. Using in-depth interview questions, the lived experiences of 10 followers were explored to build on the limited existing research on servant leadership and more specifically, Greenleaf’s proposed follower outcomes. The results revealed that participants experienced positive growth, both personally and professionally, and that growth aligned with the framework presented by Greenleaf. Participants experienced healthier self-confidence and care, freedom from making mistakes and taking risks, increased professional knowledge and skill set, increased ability to self-manage, and experienced a desire to model the servant leader behavior they observed in their own leaders.

AdviserJay Avella
Source TypeDissertation
SubjectsManagement; Organizational behavior
Publication Number3730025

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