A quantitative examination of the effect of work design on turnover intention of information technology professionals

by Boatright, Catherine M., Ph.D., CAPELLA UNIVERSITY, 2014, 108 pages; 3626422


Despite years of research related to voluntary turnover of information technology (IT) professionals, the IT industry ranks as one of the top five industries with highest turnover. Work design is shown to be one of the key factors related to turnover, and individual characteristics related to work design have been shown to affect turnover in IT professionals. Therefore, this research study focused on the relationship between work design and turnover intention of IT professionals. The purpose of this survey research was to test the theory of work design that relates work design to turnover intention of IT professionals. This study examined the independent variable of work design and dependent variable of turnover intention using Spearman's rank correlation analysis. Data was collected from a panel of IT Professionals from SurveyMonkey, a market research firm. The results form the hypothesis testing indicated that there was no significant relationship between work design and turnover intention. However, the results showed a small positive correlation between task characteristics and turnover intention, with autonomy being the only characteristic contributing to the relationship between task characteristics and turnover intention.

AdviserJean Gordon
Source TypeDissertation
SubjectsManagement; Commerce-Business
Publication Number3626422

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