ISO 26000 corporate social responsibility dimensions and employee engagement: a quantitative investigation

by Garcia-Swider, Marlene, Ph.D., CAPELLA UNIVERSITY, 2014, 132 pages; 3609162

Abstract:

"Is there a statistically significant relationship between the seven corporate social responsibility dimensions as described in ISO 26000 and employee engagement at work?" This is the research question addressed in this research. Not enough studies exist addressing the relationship of corporate social responsibility and stakeholders' needs. Specifically, there is no research done relating all ISO 26000 dimensions to employee engagement. The researcher conducted a quantitative analysis using multiple regression analysis (MRA) and Spearman's rank correlation analysis. According to findings, there is indeed a significant relationship between the seven corporate social responsibility (a) organizational governance, (b) human rights, (c) labor practices, (d) the environment, (e) fair operating practices, (f) consumer issues, and (g) community involvement and employee engagement. The sample for this study was limited to 112 participants. The population consisted of a participants' panel provided by SurveyMonkey including full-time U.S. workers 18 years or older working for non-government organizations. The three main contributions of this research are (a) providing evidence for the statistically significant relationships among corporate social responsibility and employee engagement, (b) helping to close the gap by providing research for the existing body of knowledge that for the first time addresses ISO 26000 dimensions and employee engagement, and (c) conducting the research using parametric and a non-parametric measurements and obtaining consistent results for both.

AdviserTerry Walker
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement; Organization theory; Organizational behavior
Publication Number3609162

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