An Army National Guard military family program staff job satisfaction and job dissatisfaction study

by Leighty-Johnson, Elizabeth D., Ph.D., CAPELLA UNIVERSITY, 2014, 114 pages; 3609063


The purpose of this research was to determine whether there was a correlation between an Army National Guard military family program staff member's job satisfaction and their status (paid or volunteer). The hypothesis was based on Herzberg's Motivation-Hygiene Theory "that the factors involved in producing job satisfaction (and motivation) are separate and distinct from the factors that lead to job dissatisfaction". Participants were paid and volunteer staff members of the Army National Guard's family program. A single-stage, cross-sectional, criterion sampling method, using a simple random probability sampling technique, was used for the quantitative study. Data was collected on the SurveyMonkey ( website using a modified version of the 60-item Command Climate Survey (CCS), Table of Distribution and Allowance (TDA) Version 2.0 (U.S. Army Research Institute for the Behavioral and Social Sciences, 2005), and the 20-item short form of the Minnesota Satisfaction Questionnaire (MSQ) (Weiss, et al., 1967). The results of the data analysis for this study indicate neither null hypothesis H01 or H02 could be rejected. There was no statistically significant correlation between job satisfaction (as measured by the MSQ or CSS) and demographic factors (including age, gender, race, years of education, organizational level of assignment, and length of time in their position). Job status (volunteer or paid) was not a statistically significant predictor of job satisfaction (as measured by the MSQ or CSS) when age, gender, race, education, organization level, and duration in current position are controlled for.

AdviserMary Rockey
Source TypeDissertation
SubjectsSocial psychology; Management; Military studies
Publication Number3609063

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