The relationship between human resource management policies, job satisfaction, and job stress

by Frost, Catherine M., Ph.D., CAPELLA UNIVERSITY, 2013, 174 pages; 3601312


This quantitative, non-experimental study examines human resource management (HRM) policies and their relationship with employee job satisfaction and job stress within Central Iowa organizations. Human resource professionals, members of Central Iowa Chapter of Society for Human Resource Management (CISHRM), completed an online questionnaire. The questionnaire combines: Takeuchi’s (2009) survey of the four dimensions of policies (flexible focused, performance based, individual oriented, and explicit); the Minnesota Satisfaction Questionnaire (MSQ) short form (Weis, Davis, England, and Lofquist (1967); and four job stress questions developed by Motowidlo, Manning, and Packard (1986). The results of the statistical analyses showed moderate correlations, though statistically significant scores, for HRM policy dimensions and job satisfaction. Flexible HRM policy dimensions though weakly correlated to job satisfaction were still statistically significant. Weak correlations were found in the relationship of all four dimensions of HRM policies and job stress and no statistical significance. Performance policies and job stress showed the highest correlated score at .263 and were statistically significant at p < .05 or .01. After examining the literature and conducting this research the relationship of HRM policies, job satisfaction, and job stress has been further clarified.

AdvisersIkwukananne Udechukwu; Michael Williams
Source TypeDissertation
SubjectsManagement; Counseling psychology; Organizational behavior
Publication Number3601312

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