What drives telecommuting: An investigation of technology and employee demographics

by Saadatabadi, Fariba, Ph.D., CAPELLA UNIVERSITY, 2013, 101 pages; 3600771


Research indicates that employee demographic factors are influential in identifying the degree to which an employee is likely to be interested in telecommuting. Telecommuting has long been considered a contributing solution to pollution control, traffic congestion in urban areas, and to save commute time and reduce employee stress. There is also evidence that those employees working in the virtual workplace also have a tendency toward greater productivity, and this provides a direct advantage to employers. Despite the established advantages, research indicates that even employees who are well aware of the advantages of telecommuting may still be reluctant to participate in this work model. This research study took a fresh look at the impact of employee demographics on the decision-making process of transitioning to a virtual workplace. Current technology and greater telecommuting awareness have greatly improved, and employees are getting more support and the proper tools to participate in this work model. This research study used a quantitative research methodology to survey 276 full time employees, 117 males and 159 females. The use of the survey was aimed at addressing the controversies that exist within the current body of research that focus on telecommuting patterns and perspectives. The aim of this research was to better explain these discrepancies and provide a more solid and in depth explanation for employees’ reactions and their decisions to telecommute.

AdviserJoseph R. Avella
Source TypeDissertation
Publication Number3600771

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