Perception of success in information technology projects from the perspective of the project manager

by Frey, Carolyn, Ph.D., CAPELLA UNIVERSITY, 2013, 107 pages; 3590336


This quantitative, correlation based research was designed to test the theory as to whether or not project managers' education, certification, or experience levels may impact their perceptions of success for information technology projects The independent variables were the education, experience, and certification levels of the project managers. The dependent variable was the success of their information technology projects as reported using Shenhar and Dvir's Project Success Assessment Questionnaire as published in 2007 in Reinventing Project Management: The Diamond Approach to Successful Growth and Innovation. Findings noted no correlations between education levels and perceptions of project success in any of the five assessment areas. Similarly, no correlations were found regardless of the education, certification, or experience of the project manager and reports of success for customer/user impacts. However, correlations were noted between having a project management industry certification and reports of project success in the four assessment areas of project efficiency, team impact, business/organizational impact, and future preparedness. Correlations were also noted between higher amounts general or information technology project management experience and reports of project success in the areas of business/organizational impact and future preparedness.

AdviserSharon Gegnon
Source TypeDissertation
SubjectsManagement; Information technology
Publication Number3590336

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