Personal spirituality and organizational citizenship behavior: Does personal spirituality affect organizational citizenship behavior

by Williams, Lynda A., Ph.D., CAPELLA UNIVERSITY, 2013, 204 pages; 3563445


In 1983 the concept of Organizational Citizenship Behavior (OCB) was established by Dr. Dennis Organ. OCBs are employee behaviors that are not formally required as part of the job, however are considered beneficial to the overall success of the team or organization. Personal spirituality is defined as "a personal life principle which animates a transcendent quality of a relationship with God" (Kapuscinski & Masters, 2010, p. 193). For this study, the term God can mean any Higher Power with whom one communicates regularly and has a spiritual interactive relationship. This study is unique in that personal spirituality is not defined as religion, being religious or being affiliated with any mainstream religious group. Antecedents of OCBs have been studied for more than 20 years, however, a project specifically examining a correlation between personal spirituality and OCB has not yet been attempted. This research will address that gap in the field of knowledge. The independent variable, personal spirituality will be measured using the 12 item Spiritual Support Scale tool (SSS) developed by Dr. Amy Ai in 2005. The dependent variable, organizational citizenship behavior, (OCB) will be measured by the 16 item Organizational Citizenship Behavior Survey (Modified) developed by Dr. Smith, Dr. Organ, and Near (1983). This self-reported study further investigated whether a correlation exists between personal spirituality and specific organizational citizenship behaviors operationalized as helping or compliance behaviors using a quantitative methodology. The data collected from the sample population did not support a correlation between personal spirituality and organizational citizenship behavior.

AdviserGodwin Igein
Source TypeDissertation
SubjectsManagement; Spirituality; Organizational behavior
Publication Number3563445

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