Virtual communities of practices among business professionals: A quantitative analysis of trust and sense of community

by Jones, Rebecca L., Ph.D., CAPELLA UNIVERSITY, 2013, 85 pages; 3557608


Based on the community of practice theory by Lave and Wenger this quantitative non-experimental study investigated the relationship between economic trust and sense of community of members who participate in virtual communities of practice to help them find answers to work related issues. The Classroom Community Scale and the Economic Trust Scale was the survey instrument utilized in this study. The participants in the study numbered 108 with their ages ranging from 18 to 65. Participants were working adults who currently used virtual community of practices for work related issues. The data collected in the study were analyzed using Pearson correlation and descriptive statistics. The results of the study found a significant correlation between economic trust and sense of community. The study also analyzed the two sub-constructs of sense of community, which are learning and connectedness to determine if a correlation existed with economic trust. The findings showed that learning was not significantly impacted by trust but connectedness was.

AdviserSharon Gagnon
Source TypeDissertation
SubjectsManagement; Multimedia communications; Business education
Publication Number3557608

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