Leaders' cultural antipathy: A description of ethnocentric investments in the global workplace

by Foster, Christopher T., Ph.D., CAPELLA UNIVERSITY, 2013, 177 pages; 3553336

Abstract:

The theoretical basis for this study was the leader–member exchange (LMX) theory. Conceptually, the theory served as a framework through which the working exchange relationship between global leaders and their followers was viewed. Specifically, this study conceptualized the dynamic in which the LMX exchange consisted of ethnocentric investments from leaders, which resulted in a lack of acceptance as the return on that investment from followers. This study's literature identified overseas assignments as the most powerful strategy for developing competency among global leaders; hence, leaders seeking global competence desired this strategy. Furthermore, the literature described ethnocentrism as antagonistic with regard to competence among global leaders. In addition, ethnocentrism was described as intolerance for out-groups, which tended to lead to negative behaviors toward the out-group. Given these positions, this study assessed the possibility that foreign assignment (i.e., intergroup contact) experience would serve to mitigate the ethnocentrism expressed by leaders and thereby heighten the quality of the LMX by diminishing the lack of acceptance expressed by followers for their leaders. Accordingly, this study asked the following research question: How do global leaders describe their own ethnocentrism given their experience with foreign assignments? Global leaders described their experiences in terms of ethnocentric attitudes and cultural antipathy, which demonstrated their ethnocentrism. However, they also described their experiences in terms of cultural relativism and adaptive behaviors, which revealed they were culturally sensitive as well.

AdviserJoseph Avella
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement
Publication Number3553336

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or contact ProQuest Support.