Surviving a reduction in force: The impact of flexible work arrangements on employee job satisfaction and work/life balance following the 2008 recession

by Palmeri, Samuel, Ph.D., CAPELLA UNIVERSITY, 2013, 122 pages; 3551098


The purpose of this research was to determine if the use of flexible work arrangements impacted the job satisfaction or work/life balance of employees who had survived a reduction in force (RIF) resulting from the 2008 recession. Research has shown that with the increased demands placed on employees following RIFs, there are often several negative side effects including lower levels of employee morale, productivity, and work quality. It is possible that the use of flexible work arrangements might offset some of those negative side effects. Using a survey instrument that combined questions from Hackan and Oldham's Job Diagnostic Survey, Netemeyer, Boles, & McMurrian's Work-to-Family Conflict scale, and Day's Family-Support Programs survey, 300 RIF survivors were surveyed to determine whether participating in flexible work arrangements had any impact on job satisfaction levels or work/life balance. Results of a data analysis suggest that utilizing flexible work arrangements does impact job satisfaction, but there was no evidence that RIF survivors' work/life balance was affected.

AdviserWerner Don Gottwald
Source TypeDissertation
SubjectsManagement; Labor relations
Publication Number3551098

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