An investigation of the relationship between fear of future violence and burnout in multi-family housing management

by Buckles, Whitni E., Ph.D., CAPELLA UNIVERSITY, 2012, 138 pages; 3541348


This study is an investigation of the link between fear of future violence and burnout in housing managers in a large, metropolitan mid-South city. Burnout is a facet of job satisfaction in which an employee is disengaged from her position, resulting in a multiplicity of factors affecting the employee and the employer. Burnout is an important issue in the contemporary workplace as it has been found to significantly affect turnover, productivity, and overall job satisfaction in the workforce. Factors affecting turnover have been studied in I-O psychology, and close examination of precursors to burnout is necessary to further the understanding of this variable. Fear of future violence may be an important issue affecting housing managers, although it has not been specifically studied in current literature. Fear of future violence is one potential predictor of burnout, and identifying factors which lead to burnout and turnover, such as fear of future violence, can positively affect evidence based management (EBM) theories. I-O psychologists can utilize this information to help prevent burnout in employees and build interventions to counteract the negative effects of burnout in organizations.

This study was unable to substantiate the relationship between burnout and fear of future violence in this sample of multifamily housing managers. Neither fear of future violence nor the demographic characteristics race, tenure, gender, or education predicted burnout. Though the study was unable to find a model that adequately predicted burnout, other findings regarding multifamily housing managers, such as high burnout and low fear of future violence were found. A discussion of these findings and the future research potential of these variables is discussed.

AdviserAngela Bruch
Source TypeDissertation
SubjectsManagement; Occupational psychology; Organizational behavior
Publication Number3541348

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