Factors influencing technological success and productivity of clinical registered dietitians

by Kruse, Sarah L. Klammer, Ph.D., CAPELLA UNIVERSITY, 2012, 119 pages; 3527693


Clinical Registered Dietitians must have both clinical expertise and technical skills to successfully use information and communication technologies (ICTs) to develop productive, evidence-based health care practices. Pressure to keep up with new or changing hardware, software, and networking technologies and expectations to stay connected when away from the office may be stressful for health care employees. Technological advances may also bring expectations of improved productivity. Prior research in non-health care industries found that technostress inversely affects employee productivity. This presents a challenge for managers to identify the responses of employees to ICTs and effectively manage these responses to support technological success. The current study evaluated the relationship between three groups of independent variables (i.e., technostress creators, individual characteristics, and organizational characteristics) and technological success as measured by productivity. Survey respondents were ICT users working in health care organizations. One hundred twenty-two clinical registered dietitians between the ages of 24 and 75 completed the questionnaire. Hierarchical multiple linear regression indicated that, when taken together, four of the five technostress creators (i.e., techno-invasion, techno-complexity, techno-insecurity, techno-uncertainty) significantly predicted productivity. Individual characteristics and organizational characteristics were added in subsequent phases of the regression analysis but were not significant predictors of productivity.

AdviserMartha Hollis
Source TypeDissertation
SubjectsManagement; Information technology; Health care management
Publication Number3527693

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or contact ProQuest Support.