Identifying successful telework factors through the study of the relationship between personality and workplace isolation

by Swigart, MeLinda L., Ph.D., CAPELLA UNIVERSITY, 2012, 192 pages; 3517119

Abstract:

Telework is becoming increasingly popular in the workplace. Technological advancements have propelled the phenomenon as time and task have become completely separate from place. While telework is becoming more commonplace, there is still much that is not understood about the phenomenon. The current literature fails to adequately address the specific type of criteria that are effective in selection of telework participants and the strategies the can be used to support and ensure success. The purpose of this study is to identify factors that lead to successful telework through the study of the relationship between personality and isolation. Identifying factors that lead to successful telework could potentially facilitate how managers support teleworkers and be used to develop motivational strategy and engage socially isolated teleworkers. The first research question examined in this study was "Is there a relationship between personality and perceived isolation among teleworkers?" The other research question examined was "How can management support telework to address perceived isolation found among various teleworker personality types?" This study examined the personality profiles of teleworkers and their self-reported feelings of isolation using correlation analysis to investigate the possibility of a relationship between personality and isolation among teleworkers. Participants completed the Myers-Briggs Type indicator instrument published by Consulting Psychologist Press, Inc. and the Workplace Isolation Scale. This study used quantitative cross- sectional survey research methodology to collect data from teleworkers. Data collection was completed through two online surveys. The study results were inconclusive in determining if a significant correlation exists between the MBTI type and feelings of isolation. Although a positive correlation between MBTI type and Isolation was found, statistical analysis using Spearman's Rho failed to reject the null hypothesis that no relationship exists between MBTI type and feelings of isolation.

AdviserCyd Strickland
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement; Occupational psychology; Personality psychology; Business education
Publication Number3517119

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