Small business management and employee perceptions of disaster impact

by Jewell, Julie P., Ph.D., CAPELLA UNIVERSITY, 2012, 113 pages; 3517095


This is a case study of three small businesses that uncovers management and employee reactions to natural or mechanical disasters and the recovery processes. The study explores Weick's Theory of Sensemaking to determine managers' and employees' perceptions of job changes post crisis. It also looks at managers' and employees' beliefs of learning following the disaster. The qualitative interpretive research is done through open ended personal interviews with the data open coded and triangulated for analysis.

AdviserSteven Jeddeloh
Source TypeDissertation
Publication Number3517095

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