Defense Acquisition University: A study of employee perceptions on web based learning transfer

by Oglesby, Carolyn W., Ph.D., CAPELLA UNIVERSITY, 2012, 214 pages; 3512461


Organizations invest heavily in training to ensure employees have the skills they need to be successful. One of the goals in business is to maximize the skills of the employees in the workplace, which creates a competitive advantage for the business. Traditional classroom training is still used in the workplace; however, technology-driven training has risen considerably over recent years. The investment in training should be beneficial to organizations; however, businesses need to know the impact to the bottom line from this investment to determine the profitability of the training. Based on Level 3 of Kirkpatrick's model of evaluation, this study was a qualitative exploration of the degree of transfer of training from an online learning environment to the workplace, and used a semi-structured interview as the research tool. Thirty-one interview participants were selected through a purposeful sampling of employees who participated in training courses at the Defense Acquisition University. Employees like the concept of web-based learning because of the convenience and flexibility of the program. However, the results indicated that the employees felt transfer of knowledge from the courses at the Defense Acquisition University was minimal. The most prominent factor missing in the online classroom was interaction. Participants felt that without interaction with teachers and fellow employees, the transfer process was significantly hindered. The results of the study provided insight into the factors that may influence the transfer of learning in a workplace e-learning environment. These findings are consistent with previous studies on the transfer of learning.

AdviserRobert Rowden
Source TypeDissertation
SubjectsManagement; Adult education; Web studies; Educational technology
Publication Number3512461

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - - or contact ProQuest Support.