The author investigated the existence of critical success factors for computer technology projects. Current research literature and a survey of experienced project managers indicate that there are 23 critical success factors (CSFs) that correlate with project success. The survey gathered an assessment of project success and the degree to which critical success factors were effectively implemented for a recent project in which the participant was involved. Multiple linear regression analysis was used to explore the relationships between computer technology project success and the 23 critical success factors identified from literature. Evidence from this study indicates if these CSFs are satisfied, the project success is not assured but the probability of success is stronger. The 23 CSFs include: clear goals and objectives, project leadership, user and stakeholder involvement, schedule and plan, scope management, requirements management, project team competence, senior management support, monitoring and feedback, expectation management, risk management, 360 degree communication, financial management, architecture and design, quality management, troubleshooting, organization change management, interdepartmental cooperation, vender management, organization culture, iterative and incremental development, product development life-cycle, and retrospective.
|Adviser||Sherri Nicole Braxton-Lieber|
|Subjects||Management; Information technology; Computer science|
About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.
PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.