Identifying metrics that private equity firms use to improve the quality of the products of organizations they acquire

by Bobadilla, Robert V., Ph.D., CAPELLA UNIVERSITY, 2012, 178 pages; 3498076


Organizations have been implementing quality/continuous improvement programs to improve their processes and products. Not all have been successfully with the various programs for various of reasons. The purpose of this study was to investigate what metrics organizations acquired by private equity firms are using to improve their processes and products. The 100 participants used in this study were from Zoomerang panelists who are the leaders of the quality/continuous improvement in the organizations acquired by private equity firms. The findings identify that supplier criteria, information, and analysis are the main factors that these organizations focus on to improve their quality. The data also revealed the organization's size is a determinant for the criteria and factors that are perceived as critical for their quality/continuous improvement programs.

AdviserCalvin Lathan
Source TypeDissertation
Publication Number3498076

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - - or contact ProQuest Support.