First-rate imposter: Employees' experiences with corrupt leaders in the human services

by Zerrlaut, Kelly A., Ph.D., CAPELLA UNIVERSITY, 2012, 135 pages; 3490690


This study contributes to the current body of knowledge on responsible leadership by providing insight into the feelings and opinions of employees regarding their leaders. Using a phenomenological perspective, the study explored those experiences employees have had with corrupt leaders in the human services, and provided insight into how they perceive corrupt behavior. Data was gathered by utilizing a semi-structured questionnaire developed by the researcher through face-to-face interviews of thirteen participants. Participants were purposefully selected from human service organizations from a Middle Atlantic state through a pre-determined operational definition of corruption, which was expounded upon during the analysis and interpretation phases of the study based on participant responses. This study provides insight for managers and leaders of human service organizations into how their employees see them. This may provide leaders with a sense of awareness of their actions in the workplace, which could lead to better relations, increased productivity, and better outcomes for employees and clients.

AdviserYvonne Kochanowski
Source TypeDissertation
SubjectsManagement; Occupational psychology; Organizational behavior
Publication Number3490690

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