Bridging the knowledge gap: The effectiveness of compulsory computer-based training in federal employees' professional education
by Hawkins, Joanne B., Ph.D., CAPELLA UNIVERSITY, 2011, 167 pages; 3489818

Abstract:

Corporations and government agencies are increasingly using computer-based training (CBT) to train new employees, and to provide compliance and sustainment training of their workforce. CBT is instructional content delivered by computer in which the learner has no interaction with other learners, or with an instructor. The corporate and government workforce is aging. This study attempted to determine whether age and education have an impact on employee acceptance of CBT in the workplace, and how CBT compares to traditional classroom learning in learning outcome. The analysis of independent samples t tests revealed that employees who were trained through CBT in entry-level job skills and concepts scored higher in an end-of-course test than did employees who received the same course content in a traditional face-to-face classroom setting. However, the reverse was true for employees who received more advanced, hands-on technical training. The study also revealed there is no significant difference in employee acceptance of CBT for workforce training based on age or education but that employees in general lacked organizational support for CBT in the workplace.

 
AdviserPam Hanfelt
SchoolCAPELLA UNIVERSITY
SourceDAI/A 73-04, p. , Jan 2012
Source TypeDissertation
SubjectsInstructional design; Adult education; Educational technology; Higher education
Publication Number3489818
Adobe PDF Access the complete dissertation:
 

» Find an electronic copy at your library.
  Use the link below to access a full citation record of this graduate work:
  http://gateway.proquest.com/openurl%3furl_ver=Z39.88-2004%26res_dat=xri:pqdiss%26rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation%26rft_dat=xri:pqdiss:3489818
  If your library subscribes to the ProQuest Dissertations & Theses (PQDT) database, you may be entitled to a free electronic version of this graduate work. If not, you will have the option to purchase one, and access a 24 page preview for free (if available).

About ProQuest Dissertations & Theses
With over 2.3 million records, the ProQuest Dissertations & Theses (PQDT) database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

The database includes citations of graduate works ranging from the first U.S. dissertation, accepted in 1861, to those accepted as recently as last semester. Of the 2.3 million graduate works included in the database, ProQuest offers more than 1.9 million in full text formats. Of those, over 860,000 are available in PDF format. More than 60,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or call ProQuest Hotline Customer Support at 1-800-521-3042.