A quantitative study about job satisfaction perception among four generational cohorts in today's workforce

by Morris, Cecile M, Ph.D., CAPELLA UNIVERSITY, 2011, 128 pages; 3489769


The purpose of this quantitative study is to broaden generational research involving job satisfaction by using a larger population that includes all four generational cohorts in the workforce. Job satisfaction has been studied for decades in limited environments. Understanding key dimensions associated with job satisfaction can provide organizations insights into how best develop strategies to attract, retain, and develop employees. The literature suggests there may be similarities and differences relating to job satisfaction among the generations. With a workforce consisting of four generations for the first time in history, further research involving a larger population including the four generations, provides a more comprehensive foundation to support evidenced-based business decisions. The five dimensions for the current study are promotion, supervisor, colleagues, compensation, and the work. The dimensions represent the dependent variables in the current study with the independent variable as the generational cohort. The membership of the International Public Management Association which exceeds 5,000 United States members, are the recipients of the 20 question online survey. This study found that there were differences and similarities among the four generations depending on the dimensions being measured.

AdviserStephanie Fraser-Beekman
Source TypeDissertation
Publication Number3489769

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