Confirming the Stankosky Knowledge Management Framework
by Ternes, Carl D., Jr., D.Sc., THE GEORGE WASHINGTON UNIVERSITY, 2011, 298 pages; 3479076

Abstract:

As a managerial construct, knowledge management (KM) optimizes organizational knowledge assets to achieve sustainable business advantages by connecting people with the intellectual resources needed to operate more effectively. Yet KM may have its greatest impact when used with repeatable, systems engineering-based "frameworks." As such, this study sought to compare and contrast the Stankosky Knowledge Management Framework (KMF) to other KMFs with special emphasis on the Wieneke-Price (aka General Motors) KM Domain Model, for the purpose of determining the validity of the four primary pillars of the Stankosky KMF as core components of modern-day KM frameworks.

Using a systematic literature review to gather current information regarding KM and its managerial frameworks, this study identified potential capability gaps in the Stankosky KMF in nine different domains. These perceived gaps in turn helped to field a 45-question self-administered survey which fueled statistical analysis and testing of four (4) question groups.

Three (3) of the four (4) question groups evaluated in this study suggest (from a majority rule perspective) that the Stankosky KMF leadership, learning, and technology pillars merit inclusion as components of a contemporary KM framework. However, juxtaposed to the works of Stankosky and Baldanza, Calabrese, Bixler, Eisner, Wiig, Davenport, and others this research also suggests that the Stankosky KMF organizational pillar in its current form, may not wholly fulfill the needs of today's KM community.

The contributions of this research primarily affect the academic and operational KM communities. Academically, it serves as a potential starting point for future research aimed at identifying and or validating the components and activities comprising modern-day KM frameworks. Operationally, it suggests various considerations for implementing KM frameworks that are capable of operating in myriad organizations and business domains. From an operational viewpoint it also proposes several new research opportunities, many with potentially significant ramifications, regarding the implementation of future KM frameworks and their potentially holistic impact on organizational performance.

 
AdviserMichael A. Stankosky; Thomas A. Mazzuchi
SchoolTHE GEORGE WASHINGTON UNIVERSITY
SourceDAI/A 73-02, p. , Nov 2011
Source TypeDissertation
SubjectsManagement; Information science
Publication Number3479076
Adobe PDF Access the complete dissertation:
 

» This is an open access dissertation.
  Use the link below to access the full text PDF of this graduate work:
  http://gradworks.umi.com/3479076.pdf
  Use the link below to search and retrieve all open access dissertations:
  http://pqdtopen.proquest.com

About ProQuest Dissertations & Theses
With over 2.3 million records, the ProQuest Dissertations & Theses (PQDT) database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

The database includes citations of graduate works ranging from the first U.S. dissertation, accepted in 1861, to those accepted as recently as last semester. Of the 2.3 million graduate works included in the database, ProQuest offers more than 1.9 million in full text formats. Of those, over 860,000 are available in PDF format. More than 60,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or call ProQuest Hotline Customer Support at 1-800-521-3042.