The impact of emotional intelligence in nursing leadeship on the nursing practice environment

by Gantzer, Ann M., Ph.D., CAPELLA UNIVERSITY, 2011, 123 pages; 3473128


Regardless of the economic landscape currently impacting the healthcare industry, retention of nursing staff remains a priority. While the nursing supply and demand is multifaceted and complex, solutions to these issues are equally as multifaceted and complex. Realizing the importance of organizational culture and climate as it relates to the nursing practice environment provides insight into areas requiring attention.

Attributes of organizational culture and climate have been posited to impact satisfaction and commitment. Specific to the nursing arena, attributes that influence culture and climate include ability to be innovative, contribute to decisions regarding work related issues, and relationships with unit leaders. These attributes of the nursing practice environment are interrelated and influence other aspects of the culture and climate.

The leaders' ability to recognize and develop relationships with staff remains a critical skill. Emotional intelligence has been recognized as a leadership competency, but not specifically within nursing as it relates to the nursing practice environment. This study sought to determine if a relationship existed between the emotional intelligence of nursing leaders in one identified state and the nursing practice environment. Additionally, a relationship between the emotional intelligence of the nursing leader and the Magnet designation status of the organization was assessed. A positive relationship was found between the subscales of emotional intelligence and the nursing practice environment. A relationship between the overall emotional intelligence score and the organization's Magnet journey was not identified. The development of EI in the nursing leaders appears to impact the nursing practice environment. As nursing leaders create and strive for enhanced leadership skills, the development of emotional intelligence skills has the potential to impact the overall nursing practice environment. The nursing leadership professional development specific to the four domains of emotional intelligence will impact the practice environment for the bedside nurse. With a positive practice environment, the retention of skilled qualified professional nurses will be enhanced. While many facets of the organizational culture and climate are not able to be directly addressed, the contribution of the leader should be addressed as one of the nursing retention strategies.

AdviserJean Gordon
Source TypeDissertation
SubjectsManagement; Nursing; Health care management
Publication Number3473128

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