The lived experiences of registered nurses exposed to toxic leadership behaviors

by Roter, Annette B., Ph.D., CAPELLA UNIVERSITY, 2011, 176 pages; 3468484


This phenomenological study explored perceived toxic leadership by assessing the lived experiences of registered nurses in hospital settings in the Chicago Metropolitan area. The selection process relied on purposive and snowball sampling techniques. A pre-study questionnaire was utilized to select participants who were able to share experiences related to a toxic leader within a hospital setting. Based on the results of the pre-study questionnaire 18 participants were chosen for in-depth interviews. After transcription of the interviews, analysis of the data occurred using Altas.ti. Four themes emerged. These themes included (a) the toxic leader's approach to leading, (b) leader competence and leadership attributes, (c) the organization's competence related to the toxic experience, and (d) the emergence of the phenomenon as it related to the lived experience of register nurses. Implications of the study were that toxic leadership impedes team work, affects communication, is detrimental to the culture of the organization, and the organization as a whole. The impact that toxic behavior has on direct reports and ultimately the patient is critical.

AdviserLisa M. S. Barrow
Source TypeDissertation
SubjectsManagement; Occupational psychology; Organization theory; Organizational behavior; Health care management
Publication Number3468484

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