This study explored whether a potential relationship between CEO emotional intelligence and nonprofit human service organization (NPHSO) intellectual and financial capital could be established. The Bar-On EQ-i was used to measure emotional intelligence, and a loosely structured interview guide constructed for the purpose of this research was used to measure intellectual and financial capital. Using a mixed qualitative-quantitative design, this study found a potential relationship between CEO emotional intelligence and NPHSO intellectual and financial capital. In particular, self-regard and optimism have a potential relationship with Total Intellectual Capital. Total EQ, Total Intrapersonal, self-regard, independence, and flexibility have a potential positive relationship with Total Program Effectiveness. Independence and reality testing have a potential positive relationship with program effectiveness structural capital. No relationship was found between emotional intelligence and human capital, however. Independence has a potential positive relationship with Total Financial Capital, and self-actualization has a potential negative relationship with financial revenue per employee. The results, of this study, encourage organizations to have emotionally intelligent CEOs. Due to the research design, the study's results are only generalizable to the studied population.
|Subjects||Social work; Management; Occupational psychology|
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