The educational administrator: A correlational study of emotional intelligence and organizational citizenship behavior in a proprietary university

by Nolley, J. Robert, Iii, Ph.D., CAPELLA UNIVERSITY, 2011, 114 pages; 3443327


Emotional Intelligence (EI) has become one of the most acclaimed and debated topics in the field of organizational sciences (Murphy, 2006). A second concept that has concurrently emerged is that of Organizational Citizenship Behavior (OCB). It has been proposed that these two concepts have a direct relationship with each other (Abraham, 1990). Additional research has been suggested to further establish this connection (Carmeli & Josman, 2006). This study explored the nature of the relationship between emotional intelligence and organizational citizenship behavior. It was designed as a quantitative cross sectional analysis observing the relationship within the construct of the administration of a proprietary university. A positive correlation was observed.

AdviserJanice Spangenburg
Source TypeDissertation
SubjectsHigher education administration; Management; Organizational behavior
Publication Number3443327

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