Job satisfaction in behavioral healthcare: The child and adolescent mental health clinician's perspective
by McKinney, Nicole P., Ph.D., CAPELLA UNIVERSITY, 2011, 143 pages; 3440395

Abstract:

This study explores the lived experience of employee job satisfaction in behavioral healthcare organizations among child and adolescent mental health clinicians. It utilizes a qualitative design with semi-structured interviews to examine job satisfaction from an in depth viewpoint. During data analysis, interview responses were prudently analyzed using grounded theory methodology with open, axial, and selective coding. The systematic analysis of the data revealed that inspiration to help, career readiness, individual attributes and non-work contributors, conducive work culture, burnout, and turnover are dominant predictors of job satisfaction among child and adolescent mental health clinicians employed in a behavioral healthcare setting. These predictors were reflective of both motivating and hygiene factors of the two-factor theory, which served as the theoretical framework for this study. Ultimately, the consensus of interview respondents was that while they experience varying degrees of burnout and organizational challenges which may at times result in turnover, they are ultimately satisfied with working in this profession because of the gratification they achieve when helping children and families improve their quality of life.

 
AdviserAntonio Santonastasi
SchoolCAPELLA UNIVERSITY
SourceDAI/A 72-04, p. , Mar 2011
Source TypeDissertation
SubjectsMental health; Occupational psychology; Organizational behavior
Publication Number3440395
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