Job satisfaction, organization commitment, occupational commitment, turnover intent and leadership style of tissue bank employees

by Pardo Linares, Pedro Juan, Ph.D., CAPELLA UNIVERSITY, 2011, 238 pages; 3434775


This study provided a baseline measurement in turnover intent, job satisfaction, organizational, and occupational commitment in musculoskeletal processing tissue bank employees. The study evaluated if there was a measurable difference of the measured factors based on employees' Certified Tissue Bank Specialist (CTBS) certification status. Additionally, the study provided a baseline measurement of employees' perceptions of their first-line manager and/or supervisor leadership style. Data was obtained from 178 employees, using a self-administered web-based questionnaire. With a reported overall low mean scores for job satisfaction (M = 3.53, SD = .660); a medium high affective organization commitment score (M = 4.78. SD = 1.380), a medium high affective occupational commitment score ( M = 3.64, SD = .997) and a higher than neutral anticipated turnover scale score (3.51, .659), musculoskeletal processing tissue bank employees are not a very "happy" group of employees. The only observed significant difference was in the total occupational commitment scores; with CTBS certified employees reporting higher commitment to their occupation (M = 3.71, SD = .858), than non-CTBS certified employees ( M = 3.44, SD = .692); t (157) = 2.350, p = .020 (two-tailed). The difference did not extend to all four dimension of the scale. The only observed subscale significant difference was in the total accumulated cost subscale; with CTBS certified employees scoring higher (M = 3.57, SD = 1.130) than non-CTBS certified employees, ( M = 3.10, SD = .939); t (176) = 2.839, p = .005 (two-tailed). The predominant first-line manager leadership styles reported by all participants were pacesetting (n = 63, 35.4%) and coercive ( n = 28, 15.4%) both, known to act negatively towards the climate of the organization.

AdviserSamuel Natale
Source TypeDissertation
SubjectsManagement; Occupational psychology; Organizational behavior
Publication Number3434775

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