Outsourcing: A study of the propensity to insource services in healthcare organizations

by Hutson, Billie J., Ii, Ph.D., CAPELLA UNIVERSITY, 2010, 106 pages; 3419893


Healthcare access and concerns have become national issues that are politicized and debated by politicians. Hospitals compare themselves using benchmarks like morbidity, heart-related deaths, technology, urban, rural, teaching, and a myriad of other areas that confuse the average consumer. Cost of care is discussed as being out of control, while payer and government reimbursement rates decline, putting pressures on healthcare organizations to compete. Cost-cutting measures include layoffs, mergers, acquisitions, capital expenditure reductions, reduced healthcare coverage, reengineering, and outsourcing of services that are not considered core competencies of the organization. This quantitative study was designed to reveal the relationships between healthcare organization size (i.e., annual sales and total number of employees) and ratings of agreement/disagreement by healthcare decision makers in a Southern Atlantic State, based on the nature of competition, and benefits of outsourcing biomedical services. The researcher hypothesized that no relationship exists between organization size and nature of competition and benefits of outsourcing biomedical services.

AdviserJoseph LeVesque
Source TypeDissertation
SubjectsManagement; Health care management
Publication Number3419893

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