A study of job satisfaction among information technology professionals in the Emirate of Dubai in the United Arab Emirates: An exploratory investigation

by Otoum, Mysoon A., Ph.D., CAPELLA UNIVERSITY, 2010, 102 pages; 3419164

Abstract:

Job satisfaction among information technology (IT) professionals is an important factor in recruiting and retaining IT professionals. Managing IT professionals is a big challenge for most organizations. Attracting and keeping them motivated and highly productive is becoming one of the most critical issues in contemporary management. The central research question was as follows: What factors significantly affect job satisfaction of IT professionals in the emirate of Dubai in the United Arab Emirates? There are different independent variables to be studied—monetary compensation, career plateau, management and social support, involvement in strategic management, and continuous training and development— in relation to the dependent variable job satisfaction. One hundred forty-eight samples were collected, of which 13 were not fully completed and 5 were excluded for not meeting the education criterion. The valid sample size was 130. The overall results revealed statistically significant relationships for all hypotheses. The first null hypothesis—There is no significant relationship between IT professionals’ job satisfaction and monetary compensation—was rejected. The second null hypothesis—There is no significant relationship between IT professionals’ job satisfaction and career plateau—was accepted. The third null hypothesis—There is no significant relationship between IT professionals’ job satisfaction and management and social support—was accepted. The fourth null hypothesis—There is no significant relationship between IT professionals’ job satisfaction and involvement in strategic management—was rejected. And last, the fifth null hypothesis—There is no significant relationship between and IT professionals’ job satisfaction and continuous training and development—was rejected.

AdviserKathleen Hargiss
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement; Information technology
Publication Number3419164

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