Regional influences on decision making practices of Chinese managers in the North and South of China

by Sonet, Brian C., Ph.D., CAPELLA UNIVERSITY, 2010, 140 pages; 3408002


This comparative case study examines the influencing factors affecting the decision making practices of Chinese managers working in the multilingual service provider industry in the Northern and Southern regions of China. The primary goal of this study was to explore whether regional differences influence management practices and decision making in companies operating in China. After first completing a pilot study to validate the questions being asked of the participants, the researcher conducted face-to-face interviews with Chinese middle and senior-level managers from companies headquartered in China to find out how they viewed themselves and also perceived their counterparts in opposite regions when considering which influencing factors played a significant part in their strategic thinking. A purposeful, typical-case sampling research design and methodology were employed for this qualitative study. Utilizing a small sample of typical companies in the multilingual service provider industry enabled the researcher to go beyond the data collected from the structured sections of the questionnaire and probe phenomena uncovered during the course of the study. The findings from this study concluded that Chinese managers from the geographic North and South used a different rank-order of influencing factors compared with their counterparts when making strategic decisions. The researcher recommends future studies be conducted in other cities in the Northern and Southern regions of China not included in this paper to evaluate whether the influencing factors for decision making are similar across cities within the same region. The researcher also suggests examining cities in Central China where lower-cost labor centers surrounded by numerous university communities are yielding economic growth and thus would be worthwhile studying.

AdviserTony Pizur
Source TypeDissertation
SubjectsAsian studies; Management
Publication Number3408002

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