Organizational change and leadership within a small nonprofit organization: A qualitative study of servant -leadership and resistance to change

by Williams, Valerie Evangeline, Ph.D., CAPELLA UNIVERSITY, 2009, 144 pages; 3387854


This study investigated the influence of servant-leadership over volunteers in nonprofit organizations, in relationship to resistance to change. In this study, a qualitative research approach, in the form of a case study, was utilized. Volunteers from a small nonprofit organization were asked to participate in this case study. These participants were asked to consent to being interviewed using the in-depth, semistructured interview. The in-depth, semistructured interview was utilized to increase understanding of participants’ insights on servant-leadership and reaction to change issues in a natural environment. The participants’ responses were further explored using demographic variables of gender, age, educational level, type of organization, number of year with the organization, present position or role in the organization, amount of time volunteered with the organization, and volunteerism at other nonprofit organizations.

AdviserClifford Butler
Source TypeDissertation
SubjectsManagement; Organizational behavior
Publication Number3387854

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