A grounded theory study of intrinsic work motivation factors influencing public utility employees aged 55 and older as related to retirement decisions

by McNickle, Edythe Ann, Ph.D., CAPELLA UNIVERSITY, 2009, 139 pages; 3372746


As the Baby Boomer generation begins exiting from the workplace in the coming years, a shortage of skill and knowledge workers may impact organizational efforts in delivery of products and services. Retention of older workers surfaces as a strategy to address the impending loss of seasoned and skilled employees; therefore, understanding workplace motivation could lead to developing strategies that encourage remaining in the workplace. This grounded theory study addresses intrinsic motivation as related to retirement decisions contemplated by 25 public utility workers (management and line) over the age of 55. Grounded theory methodology provided opportunity for participant voices to evolve into the constructs of self-efficacy and collective efficacy as significant factors in retirement decisions. The participants’ work environments were unique in tradition, customer service, and employee participation which had impact upon the study. The findings illustrated the interrelationship between self-efficacy and collective efficacy in retirement decisions thus encouraging the evolution of an efficacious work environment that fosters organizational pride, employee participation and supportive employment practices. The findings illustrate the role of job satisfaction and intrinsic motivation with the inclusion of collective efficacy as significant components in retirement decisions.

AdviserJohn DeNigris, III
Source TypeDissertation
SubjectsManagement; Occupational psychology
Publication Number3372746

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