The purpose of this study was to determine the holistic manner in which top management teams (TMTs) evaluate chief information officer (CIO) effectiveness in the areas of business knowledge, leadership ability, and communication, as well as the effectiveness of the CIO reporting level within the organizational hierarchy. These factors also directly affect the utilization of information technology within organizations. Members of TMTs were recruited from within organizations operating in central Florida for participation in this research. Utilizing qualitative methods, questions relating to business knowledge, communication effectiveness, leadership ability, and reporting level effectiveness of CIOs were asked of 16 participating TMT members representing eight different companies. A common thread throughout the responses is that the participants value business knowledge and excellent communication and leadership abilities in CIOs. If these attributes were not highly valued by a CIO, the CIO did not receive positive comments from the interviewees; the converse also held true. The separate attributes are also directly affected by the quality of the relationship between CIOs and TMTs as individuals and as a group.
About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.
PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.