Correlating factors of the manager's decision to use Virtual Private Networks

by McEady, Erasmus W., Ph.D., CAPELLA UNIVERSITY, 2009, 93 pages; 3366093


There is a need in today's environment to provide high performance, scalable, and robust systems to almost all business, regardless of size (Twitchell, Infrastructure of electronic information management, 2004). A strong network infrastructure is the key to providing reliable information technology (IT) systems with minimal downtime for mission critical applications. Twitchell further indicated that a major component of insuring data is the provision of network security. The research problem addressed in this study was the lack of Virtual Private Networks (VPNs) within organizations as a component of value-added IT network-based services to the business. This study used an existing conceptual framework developed by Babb (2004) in the context of Southern California. The purpose of this quantitative study is to identify particular management perceptions on the use of Virtual Private Networks to enable managers to make better informed decisions. In particular, it will help them determine whether the technology is becoming widely adopted and if security and reliability aspects of the system are generally acceptable to technology management professionals. A survey of senior executives and IT professionals from information technology organizations was sent to a list of 2500 companies operating in the Southeast. A sample of 154 participants had completed the online survey. The Statistical Package for Social Sciences (SPSS®) was used to perform a Chi-square test of independence and/or dependence. The results of the Chi-square tests performed supported each of the four alternate hypotheses. The research clearly show that security, reliability and cost-benefit are reasons technology professionals choose a solution and these topics will continue to be of utmost important to executives, managers and vendors of information technology.

AdviserLawrence R. Ness
Source TypeDissertation
Publication Number3366093

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