Advancing human performance technology through professional development: An action research study

by Wash, Gary Lorenzo, Ph.D., CAPELLA UNIVERSITY, 2009, 128 pages; 3359604


It is not known to what extent local government human resources (HR) professionals are capable of systematically addressing human performance issues. Literature on human performance improvement has shown that matching interventions with performance issues may prove difficult for teams charged with improving performance. This is due in part to the absence of an effective model in place capable of systematically understanding performance issues and targeted solutions, and evaluating intervention success. This study examined the impact that an action learning intervention on human performance technology (HPT) had on HR professionals’ in a local government organization. The importance and value of conducting this study was predicated on previous research indicating that systems are required for addressing organizational performance issues. The literature review for this study indicated that HR processes are linked to human performance improvement strategies. Data was collected pre and post action learning intervention. Baseline, or pre data, indicated the need for HR professionals to acquire knowledge of HPT/HPI principles. Level two post assessments yielded results in favor of action learning implementation and self-efficacy determination.

AdviserJamie Barron
Source TypeDissertation
SubjectsManagement; Adult education
Publication Number3359604

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - - or contact ProQuest Support.