The relationship between emotional intelligence and employment tenure: A study of white -collar workers in Allen County, Ohio

by Bramlage, Jenell E., Ph.D., CAPELLA UNIVERSITY, 2009, 96 pages; 3359003

Abstract:

Research involving emotional intelligence is relatively new and although it is gaining support from researchers worldwide, there are many relationships between an employee’s level of emotional intelligence and the organizational behavior, work-related dependent variables that have not been explored. Knowing an employee’s level of emotional intelligence may help managers to recruit employees that have the ability to be productive, stable, and long-term employees. This dissertation analyzed the potential relationship between the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT) and employment tenure. The researcher compared and contrasted the independent variables of overall emotional intelligence test scores, and the scores from the four branch areas of emotional intelligence (perceiving emotions, facilitating emotions, understanding emotions, and managing emotions) with the dependent variables of average months employed as a percentage of total employment, longest tenure job as a percentage of total employment, and shortest tenure jobs as a percentage of total employment in order to evaluate the nature and strength of these various relationships. The primary purpose of this study was to examine the relationship between scores on the MSCEIT and length of tenure or employment persistence of employees. The sample participants were white-collar workers from Allen County, Ohio. Relationships were also explored between the four branches of emotional intelligence and the dependent variable. The conclusions drawn from the analysis of this research study will help to provide a broader foundation for additional research on emotional intelligence and work-related dependent variables.

AdviserJohn Klocinski
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement; Occupational psychology
Publication Number3359003

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