Crisis communication in the local church: A macro look at church crises and application of chaos theory
by Legg, Karen L., Ph.D., REGENT UNIVERSITY, 2008, 225 pages; 3342616

Abstract:

Local churches and their leaders face crises, perhaps today more than ever. However, as this exploratory study found, fewer than 20% of churches have formal crisis plans, and the plans that do exist are largely inadequate. While some types of crises churches experienced were similar to those experienced by business organizations, the most commonly occurring crises involved interpersonal conflicts and disagreements over music and worship styles. The local church was found to be a unique setting for crisis with many factors distinguishing it from other types of organizations. Additionally, this study found that most church leaders use technology to communicate with their congregants and see the media as biased against the church. However, most also admit to being unfamiliar with the current media environment and being unprepared to talk to the media in the event of a crisis.

 
Advisor
SchoolREGENT UNIVERSITY
SourceDAI/A 69-12, p. , Feb 2009
Source TypeDissertation
SubjectsReligion; Management; Communication; Mass communication
Publication Number3342616
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