Conflict behaviors: Can personality type, culture, hierarchical status, and/or gender predict conflict behavior?

by Jacobs, Valerie J., Ph.D., CAPELLA UNIVERSITY, 2008, 126 pages; 3331390


The purpose of this study was to investigate whether the variables of personality type, culture, hierarchical position, and gender are significant predictors of conflict behaviors within a multinational manufacturing organization. Organizations lack the ability to maximize the potential benefits of certain types of conflict, which drives the need for this study. The literature provides empirical support that most organizations manage conflict by attempting to minimize or eliminate conflict. Conflict is inevitable. Strategically managing conflict through the identification of predictors of conflict behaviors could allow organizations the opportunity of placing the right individual in the right place at the right time, which encourages optimal organizational growth and performance. The knowledge of certain variables, which predict conflict behavior, will allow organizational leaders the ability to manage and channel conflicting situations for maximum organizational success.

AdviserPerry C. Haan
Source TypeDissertation
SubjectsManagement; Occupational psychology; Personality psychology
Publication Number3331390

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