Early experience: How newly employed certified nursing assistants view their work in long -term health care

by Peerman, Celina E. M., Ph.D., CAPELLA UNIVERSITY, 2008, 142 pages; 3330335


This phenomenological qualitative study sought to understand the lived experience of certified nursing assistants with 12 months or less experience in long-term health care. In-depth structured interviews of ten certified nursing assistants in eastern Iowa provided the data to examine the factors that contributed to a good day and bad day, factors that supported or hindered relationships with peers, nurses and other leaders and factors that created the conditions for the CNA to feel successful and confident in his/her responsibilities. Discussion and conclusions examine lessons for leaders in long-term health care on recruitment, selection, early socialization, supervisor/leadership support and fit including person-job, person-workgroup and person-environment.

AdviserDavid Chapman
Source TypeDissertation
SubjectsManagement; Nursing; Occupational psychology
Publication Number3330335

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