This study examined the relationship between servant-leadership characteristics and employee job satisfaction and organizational commitment. Utilizing a mixed methods approach to the study, three survey instruments were administered to the participants. The instruments measured servant leadership as perceived by non-supervisory employees, job satisfaction, and organizational commitment.
Demographic data for gender, age, education, and years in the organization were variables utilized in the analysis of the response data. Quantitative methods were applied to obtain statistical measurements of the response data. Qualitative data were obtained via in-depth interviews with the participants who ascertained that their supervisors demonstrated servant-leadership characteristics. The findings showed that there was a statistically significant relationship between servant leadership and job satisfaction. However, there was no statistically significant relationship between servant leadership and organizational commitment.
|Adviser||Kathleen M. Henry|
|Subjects||Management; Occupational psychology|
About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.
PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.