Becoming the boss whisperer: An examination of the relationship between employee follower behaviors and supervisor satisfaction with employee performance

by Rich, Theresa A., Ph.D., CAPELLA UNIVERSITY, 2008, 183 pages; 3316350


In The courageous follower, Ira Chaleff provides that "courageous followers" serve the leader, accept responsibility, challenge the leader, participate in transformation, and take moral action (2003). This dissertation looks to understand the existence and extent of any relationship between a supervisor's perception of a subordinate's display of courageous follower behaviors and the supervisor's perceived satisfaction with that subordinate's performance. It fills the gap in the literature between the theory-based aspirational employee behaviors and impact on the person whose perception greatly affects the employee's career. The research used The Follower Profile survey instrument developed by Dr. Gene Dixon to conduct a web-based, non-experimental quantitative study of supervisors. Supervisors assessed the extent to which employees display courageous follower behaviors and also to provided their satisfaction with the performance of those particular employees. There was a positive correlation between supervisor satisfaction with performance and each of these behaviors. Further, over half of the performance score was explained by the courage to assume responsibility, particularly by taking initiative. By understanding the impact of employee follower behaviors on supervisor satisfaction with performance, employees will have greater understanding into the relationship between their follower behaviors and supervisor satisfaction with their performance. This understanding will allow employees to make better informed decisions about their behaviors in the event that they wish to modify their behaviors to improve supervisor satisfaction of their performance. It will also help supervisors and employing organizations better focus training and communication efforts to enhance the effectiveness of the employee-supervisor relationship, as well as organizational effectiveness overall.

AdviserApril Boyington Wall
Source TypeDissertation
SubjectsManagement; Occupational psychology
Publication Number3316350

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