The impact of transformational leadership on the success of global virtual teams: An investigation based on the Multifactor Leadership Questionnaire

by Zayani, Faisal A., Ph.D., CAPELLA UNIVERSITY, 2008, 151 pages; 3315224


Organizations facing increased competition in this era of globalization have adopted the global virtual team concept as an efficient mode of operation. Despite the advantages global virtual teams offer, including focusing on core competencies while outsourcing non-core functions, access to a global pool of knowledge workers, and introductions to new international markets, team leaders face enormous challenges. Global virtual teams operate in complex environments characterized by diverse cultural, educational, organizational, and functional elements. Team leaders require a new set of rules to allow geographically-dispersed team members reach their full potential and to facilitate team success. Prior research suggested that effective leaders of global virtual teams exhibit varied roles, including behavioral complexity, mentorship, authority, and understanding and empathy to achieve high performance. As these roles are exemplified in the transformational style of leadership, the study measured the relationship between the transformational style of leadership and the success of global virtual teams. Using the Multifactor Leadership Questionnaire, the study measured transformational leadership by the leader's ability to ideally influence, inspirationally motivate, intellectually stimulate, and individually consider team members. Team success is measured by the leader's ability to motivate team members, by the leader's effectiveness in the organization, and by how satisfied team members are with their leaders' work methods. The quantitative cross-sectional study used the survey research method to collect data. One hundred members of global virtual teams employed in the business processing industry participated in the survey. Collected data was analyzed using the chi-square test and correlations. Although the data analysis showed that transformational leadership is positively related to the success of global virtual teams, the study suggested a combination of transformational leadership, with some elements of transactional leadership, as an effective style of leadership.

AdviserJohnny L. Morris
Source TypeDissertation
Publication Number3315224

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