Perceived job satisfaction of information technology professionals: An investigation utilizing the Keirsey Temperament Sorter

by Graverson, Scott P., Ph.D., CAPELLA UNIVERSITY, 2008, 198 pages; 3311401


The Information Technology profession has blossomed from the operator/programmer/analyst paradigm of the 1960's to a diverse and highly specialized profession. The field now encompasses administrators, developers, and support personnel, each of which requires a specific set of skills and talents. This research surveyed respondents to determine the Jungian personality characteristics of Information Technology professionals using the Keirsey Temperament Sorter in an attempt to determine if there are clusters of personality profiles in each of eight IT specialties. This research then correlated those profiles to the IT professional's perceived job satisfaction to determine which, if any, professionals possessing certain traits were satisfied or dissatisfied with the Nature of their Work, the Operating Conditions under which they work, and the Contingent Rewards they receive. Additionally, this research added the element of career choice to the equation. This research surveyed 28 IT professionals and found that there was a significant cluster of SJ temperament present in the survey research. The research also found significant clusters of ISTJ, ESTJ, and ESFJ personality types. This research found that neither temperament, personality, the ability to work within one's chosen profession, nor any combination thereof had a statistically significant impact on the respondent's perceived job satisfaction in the areas of Nature of Work, Operating Conditions, or Contingent Rewards.

AdviserMargarita Rovira
Source TypeDissertation
SubjectsManagement; Occupational psychology; Information science
Publication Number3311401

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