An investigation of the communication between information technology employees and the managers of defense contracting organizations

by Parrish, Brian P., Ph.D., CAPELLA UNIVERSITY, 2008, 136 pages; 3310894

Abstract:

There is a growing need to study the communication differences between technical employees and the remainder of the organization, including organizations in the defense-contracting industry. Bridging the communication differences in an organization is a necessity for overall operational effectiveness. A method to investigate the communication differences in this type of environment needed to be researched and evaluated. This research used a mixed methodology that focused on evaluating the communication patterns between technical employees and managers within defense-contracting organizations. The findings of this research concluded that changes are necessary in the communication philosophy between technical employees and managers of defense contracting organizations. These changes involve enhanced IT training, coordination between groups, increased personal interaction between groups, and improved organizational processes to translate technical functions between groups.

AdviserMargarita Rovira
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement
Publication Number3310894

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or contact ProQuest Support.