Terrorist incidents that occurred in commercial aviation cause difficulty in predicting the future state of the industry. Key leadership and communication qualities that allow managers to successfully lead change in the aviation industry's post-September 11 environment of turmoil is critical, along with key causes of its operational instability highlights the level of leadership most affected by these conditions. Leadership traits may be catalyst to effectively manage and lead change. An analysis of organizational life cycles attempts to identify actions needed by commercial airlines to sustain the behavior of successfully leading and managing change.
|Adviser||Janice M. Spangenburg|
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