Information technology investment and the relationship to key hospital operational metrics: An exploratory analysis

by Dreager, John R., Ph.D., CAPELLA UNIVERSITY, 2007, 111 pages; 3296781


The effect of computer technology on productivity and economic growth continues to be questioned by skeptics as being outright incorrect, a phenomenon known as the productivity paradox. The purpose of this quantitative study is to explore the ability to predict the power or impact that IT investment has on hospital operational metrics and to develop a linear regression model. The rationale for performing quantitative research is to develop a model to predict profitability changes, efficiency changes, or differed patient outcomes based upon IT investment. In evaluating the completed research findings, all null hypotheses were accepted. Though there was insufficient data to accept the alternative for any of the three hypotheses, there was compelling evidence that at least two should be explored further. Insight gathered from the research supports some correlation between IT investment to both hospital efficiency and profitability. The study has several implications and theoretical ramifications. Few studies address the topic and it would be beneficial for more research to contribute to exiting body of knowledge. In this respect the study was a success in spotlighting a research gap.

AdviserJose Nieves
Source TypeDissertation
SubjectsManagement; Health care management; Computer science
Publication Number3296781

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