Examining the effect of stress on retention rate: An exploratory study of the U.S. Army Installation Command Headquarters, U.S. Army Garrison, Fort Campbell, Kentucky
by Moore-Tolliver, Phyllis T., Ph.D., CAPELLA UNIVERSITY, 2007, 188 pages; 3288859

Abstract:

This study provides an overview of variables that influenced retention rate at the U.S. Army Installation Command Headquarters, U.S. Army Garrison, Fort Campbell, Kentucky. The Army has been able to meet their overall goals with the exception of a few military installations. Ontological (reality, fixed, measurable, and observable) research methods were used. The purpose of the study is to examine retention rate with special interest in the impact of stress. The variables that were examined as potential drivers to retention at Fort Campbell were age, gender, race, rank, education level, length of service, medical condition, marital status, and occupation. The primary method to examine retention was through a survey method and an analysis of the data that emerged from the survey. In addition, a focus group was conducted with service personnel who plan to continue his/her active duty obligation in the Army, and with service personnel who have fulfilled his/her obligation to the Army and have no intention of continuing. The total target population included 100 soldiers that are stationed at Fort Campbell, Kentucky. A mixed research method was conducted. The quasi-deductive mixed method studied the measurement plan, which included both qualitative descriptions and quantitative measures. The measurement plan is consistent with the overall approach identified in the conceptual framework and research questions. This research examines exploratory and explanatory studies. The study is limited to the military. However, it permits a wider range of studies. The results show 1 out of 5 workers said their productivity on the job suffered when the company causes unnecessary stress. The study also points to longer work hours and higher work stress being closely associated with job satisfaction and intention to stay on the job. The study findings show several other interesting conclusions such as stress affecting retention rate; stress affecting the decision-making process at Fort Campbell, Kentucky, as to stay in or leave the Army; and Fort Campbell is ahead of meeting its retention goal. Moreover, stress does affect retention rate at Fort Campbell, Kentucky, but does not play a sufficient role in the decision-making process as to leave or stay in the Army. The greater populations surveyed that are staying in the Army were dissatisfied with the Army but chose to remain on active duty.

 
AdviserThomas Steiner
SchoolCAPELLA UNIVERSITY
SourceDAI/A 68-11, p. , Feb 2008
Source TypeDissertation
SubjectsOccupational psychology; Military studies
Publication Number3288859
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