Organizational learning, innovation, and employees' mental models of change following a disaster: A case study of the Morgan Library at Colorado State University

by Parker, Susan E., Ph.D., CAPELLA UNIVERSITY, 2007, 194 pages; 3288731


This instrumental case study investigates how the disruptive forces of a disaster can change an organizational environment to promote organizational learning and innovation. Using interviews with employees who survived the catastrophic flood that severely damaged the Morgan Library at Colorado State University in 1997, this study demonstrates how employees' reactions to a workplace disaster influenced their mental models to promote new organizational learning, creativity, adaptation, and innovation.

AdviserDeborah L. Peck
Source TypeDissertation
SubjectsLibrary science; Management; Occupational psychology; Higher education
Publication Number3288731

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